Accommodation Arrangements/Conditions

  1. Bookings confirmed may not guarantee unit of choice without return of "Guest Registration" & "Debit Authority".
  2. Advance booking deposit equals two days tariff per week (or part thereof) when arrival date exceeds 30 days of "Confirmation".
  3. Payment of account balance due on arrival date. Payment can be: cash, Bankcard, Mastercard, or Visa.
    Short notice bookings of short stay duration, not allowing 30 days prior notice of cancellation, are due payable.
  4. Overnight bookings available for an “Executive Spa Apartment” or an “Executive Premier Apartment” attract $20 per night surcharge over 2 – 6 night rates.
  5. Check-in is 2:00pm at the earliest and late check-in after 6:00pm needs prior arrangement.
  6. Check-out is 10:00am at the latest. However, late check-out is available at $10.00 per hour, and only by prior arrangement.
  7. Additional guests can be accommodated on folder beds at $10.00 per night. Cots (BYO linen) and high chairs are available at no charge.
  8. The telephone is direct dial, via Telstra "Phone Away" Card. STD & IDD calls are also available at standard Telstra rates.
  9. Prior to departure guests are required to perform courtesy housekeeping responsibilities, or charges may apply.
  10. Cancellations receive an 80% refund of deposit when prior notice is given more than 30 days prior to arrival date.
  11. Accommodation charges are not refundable for non-arrivals or early departures.
  12. Discount tariffs are subject to cash settlement. Credit card settlements reflect printed “Seasonal Tariffs”.
  13. Cash settlement bookings require cash or credit card details, and signature as security for bond purposes.
  14. Bond/Damage/Disrepair charges are the responsibility of the registered guest and credit card authority.
  15. Facilities within the complex are restricted to registered guests only.
  16. Visitors to apartments may not exceed the registered number of guests, without approval prior to booking.
  17. Behaviour standards must meet the Strata Company By-Laws. That is, behaviour must “… not interfere with the quiet enjoyment of others".
  18. Management reserves the right to refuse or terminate accommodation.
  19. Unfortunately there are no facilities for pets.
  20. Prices are subject to change.